Privacy Policy

1. Introduction
Pout Clinic UK (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, with whom we may share it, and your rights.

2. Data We Collect
We may collect the following types of personal data:

• Contact information: name, postal address, email address, phone number.

• Health & medical data: medical history, skin conditions, allergies, treatment history (only when needed for providing treatments).

• Payment information: card details, billing address (processed via secure third-party payment processors; we do not store full card numbers).

• Technical / usage data: IP address, browser type, device information, pages visited, cookies.

• Communications data: correspondence, messages, feedback.

3. Legal Basis for Processing
We process your personal data when:

• You consent to it (e.g. for marketing).

• It is necessary for performance of a contract (e.g. to provide treatments).

• It is necessary for compliance with a legal obligation.

• It is in our legitimate interests (e.g. to improve services), provided your rights are not overridden.

4. How We Use Your Data
We use your data for purposes including:

• Booking and administering appointments, providing treatments.

• Communicating with you (confirmation, reminders, follow‐ups).

• Billing and payment.

• Marketing, if you opt in (promotional offers, newsletters).

• Improving our services (analytics, research).

• Compliance with laws and regulations.

5. Sharing Your Data
We may share your personal data with:

• Medical professionals or specialists when required for your care.

• Payment processors, banking partners.

• Service providers (IT, hosting, analytics) under confidentiality agreements.

• Legal or regulatory authorities if required by law.

We will never sell your personal data to third parties.

6. Data Retention
We retain your personal data only as long as necessary for the above purposes or as required by law. When no longer needed, data will be securely deleted or anonymized.

7. International Transfers
If we transfer your data outside the UK/EU, we will ensure appropriate safeguards (e.g. standard contractual clauses) are in place in compliance with data protection laws.

8. Cookies & Tracking Technologies
We use cookies and similar technologies to make our site function properly, remember preferences, and collect analytics. You may control cookies via browser settings; disabling some cookies may affect your experience.

9. Your Rights
You have rights under data protection law, including:

• Access: request a copy of your data.

• Correction: ask us to correct errors.

• Deletion: request erasure where no valid reason remains.

• Restriction: ask us to limit processing under certain circumstances.

• Portability: obtain your data in a structured, transferable format.

• Objection: object to processing (especially for direct marketing).

• Withdrawal of consent: where processing is based on consent, you may withdraw it.

To exercise your rights, contact us at:

• Email: [your email address]

• Address: [clinic address]

You can also lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. Security
We implement reasonable technical and organizational measures (encryption, access controls) to protect your data. However, no method is completely secure; we cannot guarantee absolute security.

11. Children
Our Services are not directed to children under 18. We do not knowingly collect personal data from minors.

12. Changes to Policy
We may update this Privacy Policy from time to time. We will post changes on our site and indicate the effective date. Continued use after changes constitutes acceptance.